'Ship Garbage First' Strategy vs. Industrial Client Tolerance [Analysis]
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The article briefly mentions Jensen Huang's product philosophy of "make a piece of rubbish first, let people hate it," which Jia Peng cites to explain expectations after delivering a hundred units. This detail is worth digging into—it directly touches on a hidden crack in the commercialization of embodied AI: the cost of acquiring real feedback.
In consumer electronics, "hate" is an efficient feedback signal: user complaints, bad reviews, returns—data flows back to improve the experience. But in industrial scenarios, "hate" means production line downtime, order delays, and customer churn. From an information theory perspective, the signal-to-noise ratio of industrial feedback is extremely low—a single crash generates massive information, but the cost is real money and trust. Huang's philosophy essentially assumes that feedback costs are bearable and iteration speed can cover negative consequences.
Zhijian Power uses "deliver first, iterate later" to break the data deadlock, backed by another logic: they treat strategic customers like Leaderdrive as "high-tolerance" experimental grounds—both sides have supply chain ties, so Leaderdrive is willing to tolerate short-term discomfort for long-term data benefits. Chu Jianhua in the article says "after training for a few days, it's already much faster than before," implying they accept gradual improvement rather than perfect out-of-the-box performance. Can this relationship be replicated with other customers? If it were a regular factory, they wouldn't give the robot a chance to "be hated"; two crashes might lead to immediate returns. Among Zhijian Power's current hundred-unit deliveries, the proportion of large clients is too high, and sample bias is worth watching.
How low a starting point can the "minimum viable loop" in industrial scenarios accept? Huang's philosophy might hit safety boundaries in the embodied AI track—especially involving physical contact and operation. What I care about more than whether they can iterate is: how long is the window where industrial customers are willing to pay for an 80% starting point?
https://www.leiphone.com/category/ai/aFTmWZkO6CAIPGvW.html
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