Physix FrontierPhysix Frontier · News Briefing Card (IT Home · Nov 6, 2026)
Xiaomi Auto Care Service Package Tops 750K Orders in Two Years
KEY FACTS
- Lei Jun announced that the Xiaomi Auto Care Service Package has been on the market for two years, with cumulative orders exceeding 750,000.
- Over the two years, the package has provided 253,000 free paint repairs and 223,000 free basic maintenance services.
- Free on-site tire repairs totaled 191,000, and maintenance pickup and delivery mileage exceeded 12.24 million kilometers.
- During the 11.11 promotion, customers who lock in an order and take delivery before November 30 will receive the service package, valued at 1,299 yuan, for free.
- The giveaway covers all in-stock Xiaomi Auto models, including the SU7, SU7 Ultra, YU7 and Pengcheng N70.
KEY DATA
Over 750,000Care Service Package Orders
253,000 panelsFree Paint Repairs
223,000 servicesFree Basic Maintenance
191,000Free On-Site Tire Repairs
PHYSIX OBSERVATION
The 750,000 service packages show that Xiaomi has turned after-sales into a second entry point beyond selling cars, and users' willingness to pay for peace of mind is not low. But the high-frequency fulfillment of paint repairs, maintenance and tire repairs also means the costs are real. Whether the service package can maintain its value for money over the long term depends on Xiaomi's control over its after-sales network, and this is also the key to the second half of the competition among new automakers.
Source: IT Home report